General Conditions

general conditions

DRESS CODE

Smart Casual beach club dressstandard applies. Beer-branded singlets, cut-off clothing, or athletics sportswear are not permitted.
Yona Beach Club reserves the right to deny entry at its sole discretion.

PAYMENT

The booking name must match the credit card payment details. Upon check-in, we may request the credit card and ID for verification at our discretion. If the information does not match, we reserve the right to deny entry.

PROHIBITED ITEMS

All bags and belongings will be checked upon entry. Any restricted items will be held by security until departure. Yona Beach Club reserves the right to deny entry or remove guests who do not comply with these policies.

Outside food and beverages
Single-use plastic bottles and tumblers
Professional photography and videography equipment, including video cameras and telescopic lenses, unless approved by Yona Beach Club in advance
Animals
Inflatable pool toys
Balloons and decorations
Illegal substances and drugs, including Category 5 medicines and any other prohibited substances, are strictly banned. Violations of this policy will result in immediate removal from the venue, and no refunds will be provided under any circumstances.
Weapons

SAFETY RULES

Minimum age for the Morning Package is 4 years old.
Minimum age for the Afternoon Package is 20 years old.
Swimming in the sea around the boat and jumping off the boat is strictly forbidden.
Swimming at the pool is allowed at the guest’s own risk, YONA can provide life jackets on board but in case the guest doesn’t use them, we will not be held responsible for any incident that may occur.
YONA Beach does not sail for safety reasons.
Alcohol will not be sold to minors under 20 years old.
Please do not take any unnecessary belongings or valuables items during the YONA experience, as the company will not take responsibility for any loss or damage.
The venue reserves the right to refuse entry, if in the view of the venue, the guests’ behavior or dress code is unsatisfactory, or that guests are not following the boat rules, putting themselves and others at risk.

SPECIAL CONSIDERATION

YONA Beach Club may not be suitable for guests over 70 years old or pregnant women. Please note that YONA Beach Club cannot be held responsible for any incidents that may occur.
People who are suffering from any medical or physical disability, high blood pressure or heart condition are advised to consult their doctor before joining the excursion.
Pets are not allowed on board.

INSURANCE & CHECK-IN PROCEDURE:

Before boarding, all guests must provide their full name for insurance purposes. Upon arrival at Yona Beach Club, check-in and insurance registration are mandatory.
In the event that a guest refuses to proceed with the check-in process, Yona Beach Club reserves the right to deny entry.

By accessing Yona Beach Club, all guests agree to comply with the above terms and conditions related to insurance and check-in procedures. These measures are in place to ensure the safety and well-being of all visitors to our establishment.

RESTAURANT

Prices are inclusive of 7% VAT and 10% service charge.
Restaurant access is subject to availability, reservation is highly recommended.
Reservation is subject to a 1 hour 30 minutes time limit.
Yona’s kitchen is open from 11 AM to 8:30PM.

CANCELLATION POLICY - REGULAR DAY (MORNING & AFTERNOON PACKAGE)

A 10% set-up fee will be deducted for cancellations made more than 72 hours before the reservation date. Should you wish to change the reservation date, we kindly request to be notified at least 72 hours prior to the initial reservation date. In this case no additional charges will apply.
Cancellations made between 24 and 72 hours before the reservation date will result in a 50% refund of the fee.
No refund will be given for cancellations made within 24 hours of the reservation date or for “No show” reservations.

Once a refund is processed, it may take between 3 to 15 days to reflect in your account, depending on your bank’s processing time.

CANCELLATION POLICY - SPECIAL EVENT

All cancellations and “No Show” are non-refundable.

PHOTOGRAPHY & VIDEOGRAPHY:

YONA will be occasionally photographed and videographed by our in-house team. By entering YONA, you give permission to YONA to use any photos/videos taken for marketing purposes